In Case of OSA Emergency Abroad

In Case of OSA Emergency Abroad

If this is a life or death situation, please call the local emergency phone number in the country where you are.

You can find the emergency number in the US Department of State consular notes for the country you are visiting or the link attached: https://matadornetwork.com/abroad/how-to-dial-911-around-the-world/

Please also contact the Office of Study Abroad at the emergency 24/7 phone number – 305-348-4288 or the emergency email studyabroadhelp@fiu.edu. For non-emergency matters, you can reach us during regular business hours (8:30 am to 5 pm EST) at 305-348-1913.

If you are a student and faculty director on an OSA study abroad program facing an   emergency, please call AXA, the emergency response for CISI insurance.

Inside the US: 1-855-327-1411
Outside the US: 1-312-935-1703
Email: medassist-USA@AXA-ASSISTANCE.US

Questions AXA will ask when opening a case:

  1. Caller’s/Participant’s First and last Name
  2. Contact Details
  3. Type of Service Requested
  4. Brief Summary of Request/Incident
  5. Location where Assistance is Requested.